Returns & Exchanges

At Decathlon, we want you to be fully satisfied with your sports gear, which is why we offer a flexible 365-day return policy for our members. If your purchase doesn't meet your expectations, you can return it in its original condition for a full refund or exchange.

1

Initiate Your Return

Log into your Decathlon account to select the items you wish to return and generate a digital return label or QR code.

2

Pack Your Items

Place the unused products in their original packaging, ensuring all tags are attached and the package is securely sealed for transit.

3

Drop Off or Ship

Bring your package to any Decathlon retail store for an instant return, or drop it off at an authorized shipping point using the provided label.

4

Receive Your Refund

Once our team inspects the returned gear, your refund will be processed back to your original payment method within 5 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing